I read briefly about the use of AI for Grab. This part triggers my automation mind.
If this (robot) can handle that wait by finding the restaurant and then passing the order to the driver, it allows our drivers to move to the next job much more quickly.
I just wanna say that this is only phase 1 of the plan. Once the order collection has been accomplished by robot, they will pair it with autonomous car to completely remove human from the loop.
End of story.